Privacy Policy

1. Introduction

AphexTrader ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and platform.

By using AphexTrader, you consent to the data practices described in this policy.

2. Information We Collect

We collect different types of information depending on how you interact with our services:

Account Information

• Name
• Email address
• Phone number

KYC Data (AphexTrader Capital)

• Legal full name
• Date of birth
• Nationality
• Residential address
• Government-issued identification documents
• Tax identification information

Payment Information

• Payment transactions are processed securely by Stripe. We do not store your credit card numbers or full payment card details on our servers.

Trading Data

• MT5 trading account performance metrics
• Account balances and trade history

Usage Data

• Pages visited and features used
• Browser type and version
• IP address
• Device information
• Referring URLs

Cookies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To deliver trading signals, AI analysis, managed trading, and other platform features.
• Process Payments: To handle subscriptions, purchases, and investment transactions.
• KYC Verification: To verify your identity for AphexTrader Capital participation as required by applicable regulations.
• Send Notifications: To communicate service updates, trade alerts, account activity, and important announcements.
• Improve Platform: To analyze usage patterns and improve our website, tools, and services.
• Comply with Regulations: To meet legal obligations, including anti-money laundering (AML) and tax reporting requirements.

4. Data Sharing

We do not sell your personal data to third parties. We may share your information with the following service providers only as necessary to operate our platform:

• Stripe: Payment processing.
• Resend: Transactional and notification emails.
• Supabase: Infrastructure and database services.
• Discord: Community features and notifications.

These providers are bound by their own privacy policies and only receive the minimum data necessary to perform their services.

5. Data Retention

• Active Accounts: We retain your data for as long as your account remains active.
• Inactive Accounts: Data from inactive accounts is retained for up to 3 years, after which it is permanently deleted.
• Transaction Records: Financial transaction records are retained for 7 years as required by law.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Portability: Request your data in a structured, machine-readable format.
• Right to Object: Object to processing of your data for specific purposes.
• Right to Restrict Processing: Request that we limit how we use your data.

To exercise any of these rights, please contact us at Jonathan@aphextrader.com. We will respond to your request within 30 days.

7. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it, including:

• Encrypted connections via HTTPS across all pages and API endpoints.
• Secure authentication mechanisms for user accounts.
• Password hashing using industry-standard algorithms.
• HMAC token verification for webhook and API communications.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. International Transfers

Your data may be processed and stored in servers located in the European Union and the United States. We ensure that all data transfers comply with GDPR requirements and that appropriate safeguards are in place to protect your information.

9. Children's Privacy

AphexTrader services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this page periodically.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Data Controller: Jonathan

Email: Jonathan@aphextrader.com

Website: aphextrader.com